Shipping Policy

Moebypet.com value every one of our clients. Our main priority is to make sure that the items are delivered to our customer as soon as possible.

Normally, you will receive your order in 12 to 27 business days from the date it’s been made, according to the delivery method you chose on payment stage.

 

Once the order has been dispatched, the confirmation email will be sent to the email address which left when you're doing the purchase.

1. Processing time

Usually, it takes 2 business days to process your order (Holidays and weekends are not included). During the processing time, the order will be prepared and packed. The processing time also includes the period in which the delivery company collects its packages.

That means you need to wait sometime to get the tracking number, even though your packages have already been collected by the delivery company.

 

2. Shipping time

Delivery Time: 5-20 business days to most countries. When in peak season, there could be a 4-7 days delay.

It may take longer if your local delivery company can not contact your address or you.

 

3. Postage

Depending on the weight of your package and the delivery method you choose. 

 

4.Shipping Countries

Our products can be delivered to almost all countries around the world, and with free shipping service for most of them.

 

For more assistance feel free to contact us via support@moebypet.com.